Grievance Officer
Last updated: September 2026
In the interest of transparency, accountability, and compliance with applicable Indian information technology and intermediary guidelines, CoachingCompare.in has designated a Grievance Officer to receive and redress user complaints.
Designated Grievance Officer
Name: Editorial Compliance Desk
Designation: Grievance Officer, CoachingCompare.in
Email: grievance@coachingcompare.in
Alternate: audit@coachingcompare.in
Working hours: Monday–Friday, 10:00–18:00 IST (excluding public holidays)
What Complaints We Handle
- Inaccurate institute information or disputed audit disclosures
- Privacy or data-handling concerns
- Alleged defamatory, impersonated, or malicious reviews
- Harassment, abuse, or accessibility barriers on the platform
- Refund or service delivery complaints related to CoachingCompare.in itself
Response Timelines
We acknowledge grievances within 48 hours of receipt (business days) and aim to provide a reasoned resolution within 15 days. Complex verification matters may take longer; we will communicate interim status updates.
How to File
Email the Grievance Officer with your full name, contact details, page URL (if applicable), clear description of the issue, and supporting evidence. You may also submit via our Contact form selecting “Correction or Data Update Request” or a related category.
Escalation
If you remain unsatisfied after the Grievance Officer’s decision, you may pursue remedies available under Indian law as described in our Legal Jurisdiction page.